REFUND POLICY

REFUND POLICY

30-Day Money-Back Guarantee:
We offer a 30-day money-back guarantee on all Catventurer products. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund.

Return Conditions:
- Product must be unused and in original packaging
- Include all accessories and documentation
- Contact us at dden.cm@gmail.com to initiate a return

Return Process:
1. Email us at dden.cm@gmail.com with your order number
2. We'll provide a return shipping label
3. Ship the product back to us
4. Refund will be processed within 5-7 business days after we receive the return

Refund Method:
Refunds will be issued to the original payment method.

Non-Refundable Items:
- Products damaged due to misuse
- Products returned after 30 days

Questions:
Contact us at dden.cm@gmail.com for any refund inquiries.

At Catventurer, we aim to deliver your order promptly, safely, and transparently.

We work with reliable international carriers to ensure smooth delivery worldwide.
Please review the information below for our order processing and delivery terms.